FAQ
Quick answers to our most commonly asked questions.
Q: Do you offer Doggy Daycare?
A: No, we are not a doggy daycare. Unless we have multiple guests from the same household that are already accustomed to playing together, our guest dogs spend their days with us exercising, hiking, swimming, and training one-on-one with our professional handlers. Physical safety and the emotional well-being of our clients is always our top priority and we strongly feel that those needs are best met through interaction with our experienced human handlers - not other client's dogs.
Q: Why can't I find your address?! I want to come see the place before I make a reservation!
A: Please keep in mind that Top City Dogs is not a facility - it is our home! We are open strictly by appointment only and we do all of the normal things that a happy, healthy, married couple do in their home when they don't have visitors expected. To help prevent unexpected visitors, we do not post our address publicly. It would be our pleasure to schedule a time for you to stop by and visit, but we require our privacy during our time off. As well, the dogs that actually live here full-time don't appreciate strangers popping by unannounced. Please be respectful of our home.
Q: Do you board other animals besides dogs?
A: Possibly, but we would need to visit this on a case-by-case basis. We are best set-up for dogs, however we could certainly make some room for some beloved small reptiles and rodents if their family was also boarding a dog with us.
We are not currently equipped to take on farm animals or cats (our two resident cats would not like to share their space). This may change in the future as we grow and expand.
Q: Do you teach classes?
At this time we are not currently equipped to offer group classes. Please keep an eye on our social media pages for announcements of any future group class and seminar opportunities.
Q: Do you give in-home lessons?
Our in-home private lessons are currently only open to clients who have already completed one of our board and train programs with the intention to maintain the training that they received during that period. Please keep an eye on our social media pages for announcements of limited private training openings to the public.
Q: Can you make my dog a certified Service Dog/Emotional Support Dog/Therapy Dog/Etc.?
No, we cannot, and we HIGHLY encourage anyone asking this question to be very cautious of any trainer who claims they can "certify" their pet to be anything.
THERE IS NO SUCH THING AS A CERTIFICATION FOR A LEGAL SERVICE DOG but there are a lot of scams - both online and through in-person trainers - that claim otherwise and make a lot of profit due to the public's ignorance regarding this subject and then encourage those clients to unknowingly break federal law. Also keep in mind that ignorance of the law does not
Please familiarize yourself with the Federal Laws regarding Service Dogs on the Americans with Disabilities Act (ADA) website - HERE